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A curated wall of custom frames in a customer's home: a framed wedding portrait, a Jordan jersey shadow box, a child's rainbow drawing, a framed diploma, a mountain landscape print, and a family keepsake above a wood console

What Our Customers Say

Real reviews from real customers.

A selection of the reviews customers have left us on Google and Trustpilot. Every review is on each platform, linked at the foot of this page.

Custom orders are final saleBuilt in New Jersey since 2015
Selected customer reviewsFrom Google and Trustpilot

These are reviews we picked to show here, not every review we have received. You can read all of them on each platform.

15 reviews
MR
Mike R.
via Google
DR
David R.
via Google
The Dropbox looks great, and was shipped promptly and packed professionally. The finished project exceeded my expectations.
AS
Allen S.
via Google
Bought this amazing frame in the store for a picture I just had autographed. I collect a lot of sports related items, so will most definitely be back to frame some jerseys and other items. Great products and customer service!
TD
Tim D.
via Google
I think CustomPictureFrames offers an excellent quality product for a very reasonable price. Was able to order a custom frame and double mat using very precise dimensions for a poster. I think they produced an excellent result and did so quickly.
EL
Eloise L.
via Google
Custom size worked out perfectly. The frame came so quickly that I hardly believed it. Customer service was really great, and it arrived in perfect condition. Thanks a lot. The frame selection is great. So many beautiful ornate frames.
SC
Stephanie C.
via Google
Truly a hidden gem of a website! AMAZING QUALITY and affordable prices. I'm so happy with my order I could cry. I was so worried about damage but it was packaged perfectly. 11/10 will buy from here again next time I need a pretty frame. They also had like every size frame which was convenient and wo...
KT
Karen T.Apr 2025
Verifiedvia Trustpilot
I am reviewing supplies that I got from Custom Picture Frames. My project was to reframe a white resin medallion in a 20" shadow box frame, purchased 5 years ago. The medallion was attached to a beige paper and the frame was white. After painting the room where it hung, the existing piece looked ver...
BG
Brandon G.
via Google
Cannot beat the value here, the frames are very good for the cost. So much so I decided to get 5 posters framed instead of just 1 or 2 (especially since at the time of my order shipping was $31 no matter how many I ordered, that is an amazing value for shipping). I did run into a few issues but the...
RD
Ramandeep D.
via Google
Very good price for 24x50 inch frame size.
AK
Adina K.
via Google
I've been using Custom Picture Frames for a few years now and I use them for all my projects. Extremely satisfied!
TC
Tara C.
via Google
My picture frame came in perfect. It was exactly what I had ordered and was looking for.
AE
Ashley E.
via Google
I wanted to create a custom shadow box of matchstick books my husband and I have collected over the years. This was the only site I could customize the frame to exactly how I wanted. It came quickly and it was perfect and easy to hang. The customer support team was wonderful to deal with as well.

Where do these reviews come from?

Customers review us on three platforms · Google, Trustpilot, and Shopper Approved. This page shows a selection; each platform shows every review it holds.

  • Google
    Every review customers left us there.
  • Trustpilot
    Every review customers left us there.
  • Shopper Approved
    Every review customers left us there.

Each review on this page names the platform it was left on.

View Google profileView Trustpilot profileView Shopper Approved profile

Coming soon

Trustpilot and Shopper Approved widget embeds for the full bulk-text review feeds will land here once the platform IDs are connected. In the meantime, follow the links above to read every review on the source platform.

Want to see how a finished frame looks? Browse the customer gallery · Learn about our workshop.